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Discovery and Dependency Mapping Made Easy

EV Discovery is EasyVista’s automated IT asset discovery and dependency mapping tool, designed to simplify your IT environment. Fully integrated into the EasyVista platform, it provides seamless access to ITSM, remote support, and monitoring capabilities.

Automate Discovery for Smoother Operations

By automating asset discovery and dependency mapping, EV Discovery reduces manual workload, limits the risk of errors, and helps keep IT systems running efficiently.

It takes the complexity out of asset management, offering real-time visibility and enabling a more proactive, business-focused approach to IT operations.

Key Features

Automated Asset Discovery

Conduct both agent and agentless discovery for all physical and cloud-native IT assets.

Dependency Mapping

Gain clear insight into relationships between IT assets.

Advanced Data Normalization & Reconciliation

Maintain consistent, accurate data across your CMDB.

Seamless Multi-Tool Integration

Consolidate information from multiple discovery tools.

Unified Platform

Fully integrated with EasyVista’s IT solutions for a connected experience.

Native Integration for Your IT Ecosystem

Unlike standalone tools, EV Discovery is built directly into the EasyVista platform. ITSM, remote support, endpoint management, and monitoring all operate from the same data source, eliminating silos and improving collaboration. The result: more reliable insights and better decision-making across IT operations.

%
1
reduction in IT organisation costs
%
1
improvement in support agent productivity

THE ANALYSTS’ POINT OF VIEW

Discover why EV is recognized in the Gartner® Magic Quadrant for its innovate approach to IT Service Management. Learn how our platform drives cost efficiency, enhances IT maturity, and supports enterprise-wide digital transformation. Download the full report to see why EV stands out, and how it can benefit your organization.
Solutions by Proces

Comprehensive CMDB for Incident and Problem Management

Access accurate, up-to-date data across all EasyVista modules for faster incident resolution and effective root cause analysis.
Network integrity

you make it happen,
we make it easy

Our proven platform, strong values, and passionate team of professionals make up our identity. As IT loyalists, we are committed to providing superior ITSM and ITOM solutions that are innovative and sustainable.

SOLUTIONS BY INDUSTRY

INDUSTRY SPECIFIC EV SERVICE MANAGER SOLUTIONS

Our proven platform, strong values, and passionate team of professionals make up our identity. As IT loyalists, we are committed to providing superior ITSM and ITOM solutions that are innovative and sustainable.

Connect with our sales team to discover the power of EasyVista’s platform. Schedule a personalized demo today and see how EasyVista can streamline operations, boost productivity, and support your digital transformation.

Elevate Your IT Maturity with the EV Platform

Unify IT service management, remote support, monitoring, and automation into a single, integrated platform.

Achieve Complete IT Visibility

Gain a real-time, unified view of all assets—whether physical, virtual, or cloud-based. EV Discovery automatically detects, tracks, and maps every device, application, and service, providing continuous insight into your entire IT landscape.

current plans

Discover how EV products empower customers by supporting diverse and complex needs, driving efficiency,
and maximizing value across ITSM, ESM, and various industries.

Digital Employee Experience
IT Self Service
yes
yes
yes
Service Bots (avail for MS Teams)
o
2
Unlimited
Experience Level Agreement (XLA)
yes
yes
yes
Digital Experience Monitoring
o
o
o
Synthetic Monitoring
o
o
o
advanced remote control
HR Case Management
yes
yes
yes
Facilities Case Management
yes
yes
yes
IT Support & Delivery
Event Management
yes
yes
yes
Incident Management
yes
yes
yes
Self Help for Support Agent
o
o
yes
Service Request Management
yes
yes
yes
Knowledge Management
yes
yes
yes
Service Portfolio
yes
yes
yes
IT Remote Support
o
yes
yes
IT Process Automation
o
o
yes
Unatttended Endpoint Management
o
yes
yes
Active Directory Integration and Management
o
yes
yes
Password Reset
o
yes
yes
Software Deployment
o
yes
yes
IT Infrastructure & Operations
Discovery
o
o
o
IT Infrastructure Monitoring
o
o
yes
CMDB
yes
yes
yes
Change & Release Management
yes
yes
yes
Capacity Management
o
yes
yes
Continuity Management
o
yes
yes
IT Strategy & Governance
Project Management
yes
yes
yes
Financial Management
yes
yes
yes
Asset Management
yes
yes
yes
Contract & License Management
yes
yes
yes
Service Level Management
yes
yes
yes
Green IT
o
yes
yes
Configuration
Design Studio
yes
yes
yes
Connect Studio
yes
yes
yes
Options
Chatbots - Virtual Support Agents
1
2
Unlimited
Service Apps
2
4
Unlimited
Hosting Options
Document Storage
10GB
20GB
50GB
Test platform
Included (*)
Included (*)
Included (*)
Dedicated BI platform
Included (*)
Included (*)
Included (*)
Security Options
TDE Encryptions
10GB
20GB
50GB
Disc Encryptions
Included (*)
Included (*)
Included (*)
SecNumCloud
Included (*)
Included (*)
Included (*)

Enhance Operational Efficiency

Automate discovery, normalisation, and configuration to free IT teams from repetitive tasks. This allows greater focus on strategic initiatives that drive business value.

Seamless System Integration

With full integration across EasyVista’s ITSM, ITOM, and monitoring solutions, EV Discovery ensures consistent data across the entire IT ecosystem. This promotes faster decision-making, improves collaboration, and removes operational barriers between teams.

The Power of a Unified ITSM Platform

The EasyVista platform provides a modular, scalable solution designed to adapt to your organisation’s needs. Start with core ITSM functions or expand into asset management and infrastructure monitoring—all from one platform that reduces complexity and total cost of ownership.

empowering your success

Discover how EV products empower customers by supporting diverse and complex needs, driving efficiency, and maximizing value across ITSM, ESM, and various industries.

enterprise service management

Unified Asset and Endpoint Management

With EV Discovery and EV Reach sharing the same CIS server and agent, asset discovery and endpoint management are combined in a single platform, removing the need for multiple tools and simplifying IT operations.

Options

Unlock the power of AI: EV Pulse AI
Streamline your workflows with ITSM automation
Unlock the potential of your data
Connect across systems

In a hurry to get setup? We offer on-boarding consulting services as well as training.

Analyst report - Quadrant Knowledge Solutions

2025 SPARK Matrix™ for Enterprise Service Management

Analyst report - Research in Action

2024 Vendor Selection Matrix™ – IT and Enterprise Service Management Solutions

Analyst report – Gartner

2025 Gartner® Market Guide for IT Service Management Platforms

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