Loïc Besnard

Loïc Besnard serves as Senior Director of Product Marketing and Head Technical Evangelist at EasyVista. Besnard served as Global Pre-Sales Director of EasyVista until January 2017. He joined EasyVista in 2009 and is responsible for EasyVista’s worldwide pre-sales engineering strategy. With over 15 years of experience in the IT industry and international technical sales, Besnard supports EasyVista’s growth, international development and technical sales operations.

4 security features every remote support tool needs

Secure data is no longer a nice-to-have, it’s a must-have. Cyber threats (attacks, phishing, etc.) are happening every 39 seconds.

Benefits of Integrations and API

We have all heard the buzz term of API! But do you really understand what it is and how it can help? Although this technology has been in place for quite some time, organizations are not fully taking advantage of this technology to maximize service management effectiveness.

Case Management Solutions

Our cutting-edge case management solutions streamline processes, improve efficiency, and enhance the overall employee experience. Say goodbye to tedious manual tasks and hello to increased productivity and satisfaction. Empower your teams to deliver outstanding service, every time. Try our solutions today and see the difference they can make!

Green IT: The Importance of Sustainable Technology

Technology has revolutionized the way we live and work, but "with great power comes great responsibility” — the responsibility of minimizing environmental impact! The term Green IT refers to the practice of using technology in a way that reduces its negative impact on the environment.

How the 4 Dimensions of ITIL Are Portrayed in the New Thor Movie

ITIL problem management is a set of best practices for ITSM. Believe it or not, superhero movies are great examples of the ITIL dimensions in action.

Intro to ITOM & How it Impacts Cost Optimization

ITOM and its relationship to ITSM as well as the impact on cost optimization when considering the cost-per-ticket and improved time efficiency of teams.