EasyVista

Palo Alto Prisma

Connect EasyVista Service Manager with Palo Alto Prisma to incorporate cloud security insights and threat detection data into ITSM processes.
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Logo Palo Alto Prisma
Overview

This integration connects EasyVista Service Manager with Palo Alto Prisma to incorporate cloud security insights and threat detection data into ITSM processes. It enables security and operations teams to correlate Prisma identified risks, alerts, and posture information with service records. By aligning cloud native security intelligence with incident and change workflows, organizations strengthen response efficiency and improve security governance.

Key features
  • Retrieves cloud security posture, workload protection indicators, and threat detection data from Prisma Cloud.
  • Enhances incident investigation by linking Prisma alerts with ITSM tickets for unified analysis.
  • Improves visibility into cloud infrastructure risks across code, build, and runtime environments.
  • Supports automation scenarios by surfacing security signals that can trigger ITSM workflows.
  • Strengthens collaboration between security and IT operations teams through shared, real‑time security context.
Website URL
https://www.paloaltonetworks.com/prisma/cloud
Integration Type
  • Security
Related Resources
  • EV Platform, EV Service Manager, Integrations