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Centreon

Discover how Centreon enables operations teams to correlate monitoring alerts with service processes effectively.
Logo Centreon
Overview

This integration connects the Centreon IT monitoring platform with Service Manager to provide unified visibility into infrastructure and application health. It enables operations teams to correlate monitoring alerts with service processes, improving incident response and operational reliability.  

Key features
  • Centralize monitoring insights from hybrid environments—including servers, networks, cloud services, and applications—within service workflows.  
  • Automatically generate or update Service Manager tickets based on Centreon alerts to accelerate incident handling. 
  • Provide real-time health and performance metrics to support faster rootcause analysis and problem resolution. 
  • Enhance collaboration between IT operations and service teams through synchronized alerts, statuses, and monitoring data. 
  • Improve service continuity by leveraging Centreon’s fullstack observability capabilities for proactive issue detection.  
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