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EasyVista

Kanbanize

Explore how this integration connects EasyVista Service Manager with Kanbanize for seamless service request synchronization.
Logo Kanbanize
Overview

This integration connects EasyVista Service Manager with Kanbanize to synchronize service requests, changes, and workflow actions between ITSM processes and Kanban boards. It enables teams to trigger Kanbanize card creation from Service Manager workflows and, conversely, initiate Service Manager actions based on card updates. This improves coordination across IT, development, and business teams by aligning operational work with visual project management. 

Key features
  • Creates Kanbanize cards automatically from Service Manager workflows to support development, HR, or operational processes. 
  • Synchronizes status changes by closing Service Manager tickets when related Kanbanize cards move to completion. 
  • Initiates Service Manager requests based on new or updated cards in Kanbanize to maintain endtoend process visibility. 
  • Enhances crossteam collaboration by linking ITSM change, incident, or service request data with Kanban workflow states. 
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