EasyVista

Faddom

Connect EasyVista Service Manager with Faddom’s real‑time, agentless IT dependency mapping platform.
Overview

This integration connects EasyVista Service Manager with Faddom’s real‑time, agentless IT dependency mapping platform. It enables IT teams to visualize application relationships, infrastructure components, and service dependencies directly within ITSM processes. By enriching service operations with accurate, continuously updated topology insights, teams can improve change management, troubleshooting, and overall operational awareness.

Key features
  • Import real‑time application and infrastructure dependency maps to enhance incident, problem, and change analysis.
  • Synchronize live discovery data to maintain up‑to‑date visibility across hybrid environments without agents or credentials.
  • Support change impact assessments by correlating service records with mapped dependencies and relationships.
  • Improve security posture and compliance by surfacing dependency insights that support audits, micro‑segmentation, and risk evaluation.
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