is now part of
. Stronger together.
EasyVista

GitHub

Discover the benefits of using GitHub repositories and development workflows connected to Service Manager for seamless synchronization.
Request a demo
Logo GitHub
Overview

This integration connects GitHub repositories and development workflows with Service Manager to synchronize issues, pullrequest activity, and codereview events with ITSM processes. It enables IT and development teams to maintain consistent tracking between service tickets and sourcecontrol activity, improving collaboration and accelerating change delivery. 

Key features
  • Automatically create and update GitHub issues from Service Manager change requests, and close them when the corresponding GitHub issue is resolved. 
  • Capture pullrequest approvals, comments, and merge events as timeline actions in Service Manager, with direct links to the relevant GitHub items. 
  • Notify users when Service Manager tickets are closed while related pull requests remain unmerged, reducing overlooked or stalled code changes. 
  • Sync pullrequest closures with Azure DevOps Bugs when both systems are connected, ensuring full traceability across hybrid DevOps toolchains. 
  • Improve visibility and collaboration by linking GitHub development activity directly into ITSM workflows for unified lifecycle management. 
Website URL
https://github.com
Integration Type
  • Development, ITSM
Related Resources
  • EV Platform, EV Service Manager