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EasyVista

Ping Identity

Discover the benefits of integrating EasyVista Service Manager with Ping Identity for adaptive authentication in ITSM.
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Overview

This integration connects EasyVista Service Manager with Ping Identity to leverage centralized identity data and adaptive authentication within ITSM workflows. It enables IT teams to validate user identities, access rights, and authentication context directly from Ping Identity solutions during service operations. By aligning identity security with ITSM processes, organizations strengthen governance, streamline userrelated tasks, and reduce manual verification efforts. 

Key features
  • Retrieves identity, authentication, and directory attributes from Ping Identity to enrich service records.  
  • Supports lifecycle management scenarios such as automated onboarding, offboarding, and access updates.  
  • Enhances security by incorporating adaptive authentication and MFA context into service workflows.  
  • Improves crosssystem visibility through centralized identity governance and comprehensive access controls.  
Website URL
https://www.pingidentity.com/en.html
Integration Type
  • Access, Identy
Related Resources
  • EV Platform, EV Service Manager