This integration connects EasyVista Service Manager with Microsoft System Center Configuration Manager (SCCM) to synchronize hardware, software, and attribute data from SCCM into ITSM catalogs. It enables IT teams to maintain accurate, uptodate equipment and software inventories by leveraging SCCM’s discovery and configuration data. The integration supports consistent asset visibility and improved alignment between configuration management and service operations.
Key features
Import equipment, software, and attribute data from SCCM into corresponding ITSM catalog tables for unified inventory management.
Maintain catalog accuracy through automated creation and updates based on defined SCCM data mappings.
Synchronize only the required SCCM references to align with corporate asset and software management strategies.
Support daily updates to keep ITSM records consistent with SCCM’s latest discovered configuration and inventory data.