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  • PLATFORM
    Platform features

    From the powerful automation of EV Pulse AI to the intuitive workflow creation of Easy Design, our tools are designed to empower IT teams and streamline operations.

    EV Pulse AI

    EV Pulse AI brings automation, prediction, and conversation into everyday service management, helping teams explore what AI can do now while preparing for what it will do next.

    Integrations

    EasyVista gives you the tools and data backbone to sense issues, trigger the right workflows, and resolve problems faster. Our “sensors and affecters” on the platform are the ultimate catalyst for automation and AI.

    Key Benefits

    From breaking down silos to enhancing team collaboration, accelerating IT response times, leveraging AI for automation, and delivering an unparalleled IT service experience—our solutions empower your organization.

  • PRODUCTS
    Main Products
    Automated Discovery & Inventory
    Automated Discovery & Inventory
    Automatically discover, map, and inventory IT assets to improve visibility, dependency mapping, and CMDB accuracy.
    Digital Experience Monitoring Icon
    Digital Experience Monitoring
    Measure and improve end-user experience across devices, applications, and digital workplaces.
    Enterprise & IT Service Management
    Enterprise & IT Service Management
    Unify IT support, operations, and enterprise workflows in one AI-powered platform
    Infrastructure Monitoring & Observability
    Infrastructure Monitoring & Observability
    Monitor infrastructure and applications to detect issues, improve visibility, and maintain service health.
    Remoate Support & Management
    Remote Support & Management
    Support, manage, and control endpoints and devices from anywhere.
    Add-ons
    EV Accelerate
    EV Accelerate removes that friction by giving your team direct access to EasyVista experts, so progress doesn’t stall when questions come up.
    EV Insights
    Turn IT data into impact with built-in analytics that reveal trends, optimize performance, and drive smarter decisions.
    EasyVista for Microsoft Teams
    EasyVista for MS Teams is the integrated support solution that embeds IT support directly in Microsoft Teams.
    EV Orchestrate
    Automate and orchestrate complex IT workflows to boost efficiency, reduce manual work, and accelerate service delivery.
    EV Self-Help
    Empower users with a modern self-service experience that reduces tickets, boosts productivity, and scales effortlessly across teams.
    Webinar

    Watch our latest webinar on AI in ITSM

    AI is everywhere in ITSM right now. Clear guidance isn’t. CIOs and Leaders of Infrastructure & Operations are under pressure to show progress on AI. Vendors are repositioning roadmaps. Internal teams are pitching pilots. Boards are asking for updates.
    Register now
  • SOLUTIONS
    Solutions by Process
    End-to-end predictive incident resolution
    EasyVista’s predictive incident resolution leverages AI to identify issues before they impact users.
    I&O Management automation
    Streamlining asset provisioning, monitoring, and maintenance to improve operational efficiency and free up your team for strategic initiatives.
    Incident and problem management
    Combine incident and problem management to ensure fast resolution and root-cause elimination.
    Change management
    Streamlining change management by automating approvals, impact analysis, and risk assessments, enabling IT to efficiently implement changes.
    Asset management
    Gain full control of IT assets with EasyVista’s asset and configuration management.
    Service request management
    With customizable, no/low-code configurable workflows, the platform empowers IT teams to tailor processes easily to meet specific business needs.
    Solutions by Industry
    Education
    Deliver IT services that enhance learning, foster engagement, and meet the unique demands of your educational community.
    Manufacturing
    With comprehensive, automated asset tracking, manufacturers can better manage their equipment lifecycle, reduce redundancy, and optimize asset usage, reinforcing a lean, efficient, and future-focused manufacturing process.
    Public sector
    EasyVista provides a powerful platform to help government agencies maintain high standards in service reliability, security, and regulatory compliance.
    Financial services
    Empower IT teams to manage critical infrastructure securely, protect sensitive data, and meet compliance standards with confidence.
    Retail
    With comprehensive, automated asset tracking, manufacturers can better manage their equipment lifecycle, reduce redundancy, and optimize asset usage, reinforcing a lean, efficient, and future-focused manufacturing process.
    Healthcare
    EasyVista provides secure, compliant IT solutions that align with healthcare standards, ensuring critical systems stay operational and patient data remains protected.
  • RESOURCES
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    Blog
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    Ebooks
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    Whitepapers
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    Case studies
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    Infographics
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    Datasheet
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    Webinar
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    Press releases
    For customers
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    Customer Portal
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    Training
    EV-Bubble-Shape-Pink@2x
    EV Reach Customer Portal
    EV-Bubble-Shape-Pink@2x
    Wiki
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    EV Marketplace
  • PARTNERS
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    Partner locator
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    Become a partner
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    Partner Portal
  • ABOUT
    EV-Bubble-Shape-Pink@2x
    Story
    EV-Bubble-Shape-Pink@2x
    Vision
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    Leadership
    Sustainability
    Careers
    Locations
    • English (US)
    • English (UK)
    • Italian
    • French
    • Portuguese
    • Spanish
    • German

Comprehensive ITIL and ITSM Processes

EasyVista
PLATFORM
  • Key Features
  • Key Benefits
  • Integrations
  • EV Pulse AI
  • Key Features
  • Key Benefits
  • Integrations
  • EV Pulse AI
Products
  • ITSM: EV Service Manager
  • ITOM: EV Observe
  • Automation & Orchestration:
    EV Orchestrate
  • Discoverability & DDM:
    EV Discovery
  • Remote Support:
    EV Reach
  • Experience Monitoring:
    Digital Experience Monitoring
  • ITSM: EV Service Manager
  • ITOM: EV Observe
  • Automation & Orchestration:
    EV Orchestrate
  • Discoverability & DDM:
    EV Discovery
  • Remote Support:
    EV Reach
  • Experience Monitoring:
    Digital Experience Monitoring
Solutions
  • End to End Predictive Incident Resolution
  • I&O Management Automation
  • Incident and Problem Management
  • IT Asset Management
  • Change Management
  • Service Request Management
  • End to End Predictive Incident Resolution
  • I&O Management Automation
  • Incident and Problem Management
  • IT Asset Management
  • Change Management
  • Service Request Management
Solutions By Industry
  • Public Sector
  • Manufacturing
  • Finance
  • Retail
  • Healthcare
  • Public Sector
  • Manufacturing
  • Finance
  • Retail
  • Healthcare
Resources
  • Blog
  • Ebooks
  • Whitepapers
  • Case Studies
  • Infographics
  • Datasheet
  • Webinar
  • Press Releases
  • Blog
  • Ebooks
  • Whitepapers
  • Case Studies
  • Infographics
  • Datasheet
  • Webinar
  • Press Releases
About
  • Our Vision
  • Our Story
  • Leadership
  • Careers
  • Locations
  • Sustainability
  • Our Vision
  • Our Story
  • Leadership
  • Careers
  • Locations
  • Sustainability
For customers
  • Customer Portal
  • Training
  • EV Reach Customer Portal
  • Wiki
  • EV Marketplace
  • Customer Portal
  • Training
  • EV Reach Customer Portal
  • Wiki
  • EV Marketplace
Legal
  • Data & Privacy Policy
  • EV Licensing terms
  • Terms of Use
  • Subprocessors
  • Alert Procedure
  • Terms and Conditions of Purchase
  • EULA – CLUF
  • Data & Privacy Policy
  • EV Licensing terms
  • Terms of Use
  • Subprocessors
  • Alert Procedure
  • Terms and Conditions of Purchase
  • EULA – CLUF
Connect with Us
EasyVista
@EasyVista
August 5th, 2024
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