From IT Infrastructure Monitoring to Actionable Insights
Take Your IT Monitoring to the Next Level
EV Observe streamlines end-to-end monitoring, giving your team a unified view for proactive incident management and smoother service continuity – all from one platform. Simplify service continuity and focus on what matters most as your team gains comprehensive control and improved service resilience!
From IT Infrastructure Monitoring to Actionable Insights
EV Observe empowers IT and Ops teams in mid-sized to large enterprises and managed service providers to stay ahead in complex IT environments. With its unique “IT Weather” visualization, EV Observe translates raw IT data into clear, actionable insights, enabling teams to quickly understand system health, pinpoint risks, and prioritize actions.
Tracks all essential infrastructure components to deliver up-to-date insights across your IT environment
Delivers a clear view of IT health, spotlighting system performance and priority areas needing immediate attention.
Consolidates data from multiple monitoring tools into a single view
Powers automated workflows and synchronizes data within EV Observe
Monitors effortlessly across multiple sites and diverse IT assets
End-to-End Visibility and Control within a Unified Platform
EV Observe integrates directly with ITSM and ITOM on a single, unified platform. By connecting support and operations within one system, it eliminates data silos and accelerates response times. EV Observe simplifies monitoring from end to end, giving teams proactive control over incident management and service continuity—all in one view.
THE ANALYSTS’ POINT OF VIEW
Discover why EV is recognized in the Gartner® Magic Quadrant for its innovate approach to IT Service Management. Learn how our platform drives cost efficiency, enhances IT maturity, and supports enterprise-wide digital transformation. Download the full report to see why EV stands out, and how it can benefit your organization.
Live Health Visualization and IT Monitoring
Get a powerful, instant snapshot of your IT health with EV Observe’s “IT Weather”, empowering teams to pinpoint active issues and prioritize actions smoothly. With real-time visibility on what is running and where intervention is needed, your IT teams can stay ahead of disruptions and ensure optimal performance.
INDUSTRY SPECIFIC EasyVista SOLUTIONS
Our proven platform, strong values, and passionate team of professionals make up our identity. As IT loyalists, we are committed to providing superior ITSM and ITOM solutions that are innovative and sustainable.
Connect with our sales team to discover the power of EasyVista’s platform. Schedule a personalized demo today and see how EasyVista can streamline operations, boost productivity, and support your digital transformation.
Visualize IT health instantly
The “IT Weather” view simplifies IT monitoring, presenting complex health data in an easy-to-read, live status map, so IT teams can instantly prioritize issues that matter most. Effortlessly track your IT health with the dynamic “IT Weather” dashboard—a smart, visual tool that transforms complex monitoring data into a live, intuitive map. Designed for rapid decision-making, it empowers IT teams to identify and address critical issues in real-time, focusing on what matters most to keep systems running smoothly and reduce downtime.
Monitor IT systems for full-spectrum visibility
EV Observe’s robust, real-time monitoring covers your entire digital ecosystem—from networks and applications to cloud and IoT—delivering an uninterrupted, comprehensive view of IT health and performance with no blind spots.
Scale monitoring for growing environments
With a multi-tenant architecture, EV Observe supports large, complex IT landscapes, making it a reliable choice for MSPs and large enterprises that need flexible, scalable monitoring.
THE ANALYSTS’ POINT OF VIEW
Discover why EV is recognized in the Gartner® Magic Quadrant for its innovate approach to IT Service Management. Learn how our platform drives cost efficiency, enhances IT maturity, and supports enterprise-wide digital transformation. Download the full report to see why EV stands out, and how it can benefit your organization.
INDUSTRY SPECIFIC EasyVista SOLUTIONS
Our proven platform, strong values, and passionate team of professionals make up our identity. As IT loyalists, we are committed to providing superior ITSM and ITOM solutions that are innovative and sustainable.
Connect with our sales team to discover the power of EasyVista’s platform. Schedule a personalized demo today and see how EasyVista can streamline operations, boost productivity, and support your digital transformation.
Elevate Your IT Maturity with the EV Platform
Unify IT service management, remote support, monitoring, and automation into a single, integrated platform.
The power of a unified ITSM platform
With the EasyVista Platform, you get a modular and scalable solution that adapts to your organization’s needs, reducing complexity and lowering total cost of ownership. Whether you start with core ITSM capabilities or expand into asset management and infrastructure monitoring, EasyVista empowers you to deliver end-to-end IT services that drive business success and elevate user experiences.
Options
THE ANALYSTS’ POINT OF VIEW
Discover why EV is recognized in the Gartner® Magic Quadrant for its innovate approach to IT Service Management. Learn how our platform drives cost efficiency, enhances IT maturity, and supports enterprise-wide digital transformation. Download the full report to see why EV stands out, and how it can benefit your organization.
Connect with our sales team to discover the power of EasyVista’s platform. Schedule a personalized demo today and see how EasyVista can streamline operations, boost productivity, and support your digital transformation.
Live Health Visualization and IT Monitoring
Get a powerful, instant snapshot of your IT health with EV Observe’s “IT Weather”, empowering teams to pinpoint active issues and prioritize actions smoothly. With real-time visibility on what is running and where intervention is needed, your IT teams can stay ahead of disruptions and ensure optimal performance.
Incident Management Becomes Proactive
Get ahead of issues with advanced dependency mapping and instant alerts. With EV Observe, IT teams can quickly identify and resolve potential problems before they escalate—cutting down on manual troubleshooting and keeping systems running smoothly.
THE ANALYSTS’ POINT OF VIEW
Discover why EV is recognized in the Gartner® Magic Quadrant for its innovate approach to IT Service Management. Learn how our platform drives cost efficiency, enhances IT maturity, and supports enterprise-wide digital transformation. Download the full report to see why EV stands out, and how it can benefit your organization.
INDUSTRY SPECIFIC EasyVista SOLUTIONS
Our proven platform, strong values, and passionate team of professionals make up our identity. As IT loyalists, we are committed to providing superior ITSM and ITOM solutions that are innovative and sustainable.
Connect with our sales team to discover the power of EasyVista’s platform. Schedule a personalized demo today and see how EasyVista can streamline operations, boost productivity, and support your digital transformation.
current plans
Discover how EV products empower customers by supporting diverse and complex needs, driving efficiency, and maximizing value across ITSM, ESM, and various industries.
| Features | Standard Edition | Professional Edition | Enterprise Edition |
|---|---|---|---|
| Digital Employee Experience | |||
| IT Self Service | Included | Included | Included |
| Service Bot (Available on Ms Teams) | Optional | 2 | unlimited |
| Experience Level Agreement | Included | Included | Included |
| Digital Experience Monitoring | Optional | Optional | Optional |
| Synthetic Monitoring | Optional | Optional | Optional |
| Enterprise Service Management | |||
| HR Case Management | Included | Included | Included |
| Facilities Case Management | Included | Included | Included |
| IT Support & Delivery | |||
| Event Management | Included | Included | Included |
| Incident Management | Included | Included | Included |
| Self Help for Support Agent | Optional | Optional | Included |
| Problem Management | Included | Included | Included |
| Service Request Management | Included | Included | Included |
| Knowledge Management | Included | Included | Included |
| Service Portfolio | Included | Included | Included |
| IT Remote Support | Optional | Included | Included |
| IT Process Automation | Optional | Optional | Included |
| Unattended Endpoint Management | Optional | Included | Included |
| Active Directory Integration and Management | Optional | Included | Included |
| Password Reset | Optional | Included | Included |
| Software Deployment | Optional | Included | Included |
| IT Infrastructure & Operations | |||
| EV Discovery | Optional | Optional | Optional |
| IT Infrastructure Monitoring | Optional | Optional | Included |
| CMDB | Included | Included | Included |
| Change & Release Management | Included | Included | Included |
| Capacity Management | Included | Included | Included |
| Continuity Management | Included | Included | Included |
| IT Strategy & Governance | |||
| Project Management | Included | Included | Included |
| Financial Management | Included | Included | Included |
| Asset Management | Included | Included | Included |
| Contract & License Management | Included | Included | Included |
| Service Level Management | Included | Included | Included |
| Green IT | Optional | Included | Included |
| Configuration | |||
| Design Studio | Included | Included | Included |
| Connect Studio | Included | Included | Included |
| Options | |||
| Chatbots – Virtual Support Agents | Not included | 1 | Unlimited |
| Service Apps | 2 | 4 | Unlimited |
| Hosting Options | |||
| Document Storage | 10 GB | 20 GB | 50 GB |
| Test platform | Included | Included | Included |
| Dedicated BI platform | Included | Included | Included |
| Security Options | |||
| TDE Encryptions | 10 GB | 20 GB | 50 GB |
| Disc Encryptions | Included | Included | Included |
| SecNumCloud | Available | Available | Available |
2025 SPARK Matrix™ for Enterprise Service Management
2026 The Forrester Wave™: Conversational AI Platforms for Employee Services, Q3 2026
THE ANALYSTS’ POINT OF VIEW
Discover why EV is recognized in the Gartner® Magic Quadrant for its innovate approach to IT Service Management. Learn how our platform drives cost efficiency, enhances IT maturity, and supports enterprise-wide digital transformation. Download the full report to see why EV stands out, and how it can benefit your organization.
INDUSTRY SPECIFIC EasyVista SOLUTIONS
Our proven platform, strong values, and passionate team of professionals make up our identity. As IT loyalists, we are committed to providing superior ITSM and ITOM solutions that are innovative and sustainable.
From IT Infrastructure Monitoring to Actionable Insights
EV Observe empowers IT and Ops teams in mid-sized to large enterprises and managed service providers to stay ahead in complex IT environments. With its unique “IT Weather” visualization, EV Observe translates raw IT data into clear, actionable insights, enabling teams to quickly understand system health, pinpoint risks, and prioritize actions.
Tracks all essential infrastructure components to deliver up-to-date insights across your IT environment
Delivers a clear view of IT health, spotlighting system performance and priority areas needing immediate attention.
Consolidates data from multiple monitoring tools into a single view
Powers automated workflows and synchronizes data within EV Observe
Monitors effortlessly across multiple sites and diverse IT assets
Connect with our sales team to discover the power of EasyVista’s platform. Schedule a personalized demo today and see how EasyVista can streamline operations, boost productivity, and support your digital transformation.