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Alerts and Notifications


MONITORING AND ALERTS

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With a single platform monitor your entire system, including Information Services, Infrastructure, network, applications and Cloud services!

ServiceNav addresses the challenges of monitoring increasingly complex IT infrastructures and the associated performance challenges of applications that depend on software, hardware and the network. The ServiceNav solution enables your organization to be more agile by visualizing the latest generation of IT environments through a state of the art monitoring and alert system.

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Future-Ready Monitoring Technology to Take Your ITSM to the Next Level

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The ServiceNav winning formula:

Anticipation + Speed of Diagnosis + Efficiency = Less False Positives

Whatever your choice of infrastructure, all your servers are monitored within the same platform due to a unified data discovery process in ServiceNav.

  • Physical and virtual servers: on-premise and in the cloud
  • VMware, HyperV Hypervisors
  • Major OS on the market: Windows, Linux, Solaris, AIX, AS400
  • Databases: Microsoft, Oracle, MySQL, PostgreSQL
  • Application processes and services
  • Cloud Services IaaS / PaaS Microsoft Azure, AWS
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Network Monitoring

A degradation in the quality of the network leads to a lack of productivity, which is why ServiceNav discovers and provides alerts on a wide range of issues.

  • Availability of network links
  • Bottleneck prevention: measuring bandwidth usage
  • Identification of consumer applications and users: NetFlow monitoring
  • Network performance monitoring: integration with Accedian Skylight
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Application Monitoring

Applications are at the heart of any organization and without them it is impossible to be productive! And the key to being productive is application performance management.

  • Services and application processes started
  • Availability of communication ports between servers / services
  • Databases: MsSQL, Oracle, MySQL, PostgreSQL
  • Database access performance and long queries
  • Monitoring of data communications between applications (batch, continuous flow, etc.)
  • Website availability
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Monitoring of Website and Web applications

Digital technology is an increasingly important issue in companies with the rise of e-commerce and the development of web applications, thus the importance of a solution that includes monitoring of websites and web applications.

  • Monitoring the availability of websites and collecting web page display performance
  • Codeless integration with third-party products running application scenarios: ip-label, Itexis, Selenium
  • Adding the result of the application scenarios to the ServiceNav weather
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Identification of Action Priorities

ServiceNav defines different alert criteria and prioritizes them to give you a complete overview of the environment.

  • Definition of alert thresholds
  • Building a weather forecast by service
  • Multi-criteria filtering in the dashboard
  • Notifications differentiated by object

  • Visual alert system (color, pictogram, etc.)

What Processes Does EasyVista Support?

Our platform is fully integrated with the ITIL lifecycle. We support a multitude of ITIL processes to help your organization address incidents, provide better service management, deal with assets and configuration items, handle capacity and availability, and so much more.

Simplify IT Service Management

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Help Users Help Themselves

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Build People-Centric User Experiences

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