is now part of
. Stronger together.

From IT Infrastructure Monitoring to Actionable Insights

EV Observe enables IT and operations teams in mid-sized to large organisations and managed service providers to maintain oversight in increasingly complex IT environments. Its distinctive “IT Weather” visualisation converts raw IT data into clear, practical insights, helping teams assess system health, identify potential risks, and prioritise actions with confidence.

Take Your IT Monitoring to the Next Level

EV Observe streamlines end-to-end monitoring, offering your team a unified perspective for proactive incident management and smoother service continuity – all from a single platform. Simplify processes and focus on the priorities that matter most as your team gains greater control and enhanced service resilience.

From IT Infrastructure Monitoring to Actionable Insights

EV Observe empowers IT and Ops teams in mid-sized to large enterprises and managed service providers to stay ahead in complex IT environments. With its unique “IT Weather” visualization, EV Observe translates raw IT data into clear, actionable insights, enabling teams to quickly understand system health, pinpoint risks, and prioritize actions.

Comprehensive IT Monitoring

Tracks all essential infrastructure components to deliver up-to-date insights across your IT environment.

IT Weather Status

Presents a clear, real-time overview of IT health, highlighting system performance and areas requiring immediate attention.

Unified Oversight

Brings together data from multiple monitoring tools into one consolidated view.

Integrated ITSM for Proactive Incident Resolution

Supports automated workflows and synchronises data seamlessly within EV Observe.

Scalable Architecture

Provides effective monitoring across multiple locations and diverse IT assets.

End-to-End Visibility and Control

By integrating directly with ITSM and ITOM on a unified platform, EV Observe removes data silos and accelerates response times. With full visibility and proactive incident control, teams can manage continuity and performance from a single interface.

%
1
decrease in ticket resolution times
%
1
increase in availability within 12 months

THE ANALYSTS’ POINT OF VIEW

Discover why EV is recognized in the Gartner® Magic Quadrant for its innovate approach to IT Service Management. Learn how our platform drives cost efficiency, enhances IT maturity, and supports enterprise-wide digital transformation. Download the full report to see why EV stands out, and how it can benefit your organization.
Solution by process

Live Health Visualization and IT Monitoring

Gain an immediate view of IT health with EV Observe’s “IT Weather”, enabling teams to quickly identify pressing issues and prioritise actions effectively. Real-time visibility ensures disruptions are minimised, maintaining system performance and reliability.
SOLUTIONS BY INDUSTRY

INDUSTRY SPECIFIC EV SERVICE MANAGER SOLUTIONS

With a proven platform, solid values, and a commitment to innovation, EasyVista delivers ITSM and ITOM solutions designed to help organisations meet their objectives efficiently and sustainably.

Connect with our sales team to discover the power of EasyVista’s platform. Schedule a personalized demo today and see how EasyVista can streamline operations, boost productivity, and support your digital transformation.

The power of a unified ITSM platform

With the EasyVista Platform, you get a modular and scalable solution that adapts to your organization’s needs, reducing complexity and lowering total cost of ownership. Whether you start with core ITSM capabilities or expand into asset management and infrastructure monitoring, EasyVista empowers you to deliver end-to-end IT services that drive business success and elevate user experiences.

%

1
Decrease in ticket
resolution times

%

1
increase in availability within 12 months

current plans

Discover how EV products empower customers by supporting diverse and complex needs, driving efficiency,
and maximizing value across ITSM, ESM, and various industries.

Digital Employee Experience
IT Self Service
yes
yes
yes
Service Bot (Available on Ms Teams)
o
2
unlimited
Experience Level Agreement
yes
yes
yes
Digital Experience Monitoring
o
o
o
Synthetic Monitoring
o
o
o
Enterprise Service Management
HR Case Management
yes
yes
yes
Facilities Case Management
yes
yes
yes
IT Support & Delivery
Event Management
yes
yes
yes
Incident Management
yes
yes
yes
Self Help for Support Agent
O
O
yes
Problem Management
yes
yes
yes
Service Request Management
yes
yes
yes
Knowledge Management
yes
yes
yes
Service Portfolio
yes
yes
yes
IT Remote Support
O
yes
yes
IT Process Automation
O
O
yes
Unattended Endpoint Management
O
yes
Yes
Active Directory Integration and Management
O
yes
Yes
Password Reset
O
yes
Yes
Software Deployment
O
yes
yes
IT Infrastructure & Operations
EV Discovery
o
o
o
IT Infrastructure Monitoring
o
o
yes
CMDB
yes
yes
yes
Change & Release Management
yes
yes
yes
Capacity Management
yes
yes
yes
Continuity Management
yes
yes
yes
IT Strategy & Governance
Project Management
yes
yes
yes
Financial Management
yes
yes
yes
Asset Management
yes
yes
yes
Contract & License Management
yes
yes
yes
Service Level Management
yes
yes
yes
Green IT
o
yes
yes
Configuration
Design Studio
yes
yes
yes
Connect Studio
yes
yes
yes
Options
Chatbots - Virtual Support Agents
X
1
Unlimited
Service Apps
2
4
Unlimited
Hosting Options
Document Storage
10 GB
20 GB
50 GB
Test platform
Included
Included
Included
Dedicated BI platform
Included
Included
Included
Security Options
TDE Encryptions
10 GB
20 GB
50 GB
Disc Encryptions
Included
Included
Included
SecNumCloud
Available
Available
Available

Scalable for Growth

Designed for MSPs and large enterprises managing complex, expanding infrastructures.

Instant IT Health Visualisation

Simplifies complex monitoring data into an intuitive, live status map, assisting teams in identifying and addressing critical issues promptly.

Comprehensive Monitoring

Covers the full digital ecosystem – networks, applications, cloud, and IoT – for a continuous and complete view of IT health.

Elevate Your IT Maturity with the EV Platform

Unify IT service management, remote support, monitoring, and automation into one integrated platform for streamlined operations and improved service delivery.

Solutions by process

Incident Management

Anticipate and resolve issues before they impact performance: With EV Observe, IT teams can quickly identify and resolve potential problems before they escalate.

Options

Unlock the power of AI: EV Pulse AI
Streamline your workflows with ITSM automation
Unlock the potential of your data
Connect across systems
Analyst report - Quadrant Knowledge Solutions

2025 SPARK Matrix™ for Enterprise Service Management

Analyst report - Research in Action

2024 Vendor Selection Matrix™ – IT and Enterprise Service Management Solutions

Analyst report – Gartner

2025 Gartner® Market Guide for IT Service Management Platforms

{"tab1": 1}
{"tab1": 2, "tab6": 6}
{"tab1": 3}
{"tab1": 4, "tab2": 3, "tab3": 4, "tab4": 3, "tab6":4}
{"tab1": 6, "tab4": 1}
{"tab1": 6}
{"tab1": 7, "tab2": 4, "tab4": 4, "tab6": 5}
{"tab1": 8, "tab2": 5, "tab3": 9, "tab4": 5, "tab6": 7}
{"tab3": 2}
{"tab5": 2}
{"tab2": 2}
{"tab2": 1}
{"tab3": 1}
{"tab4": 2}
{"tab3": 3}
{"tab6": 1}
{"tab6": 2}