EasyVista

Google Cloud

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OVERVIEW

This integration connects EasyVista with Google Cloud to enable secure access to Gmail through OAuth 2.0. It allows the Technical Support Agent to read and process support-related emails using authorized API access. IT teams benefit from centralized handling of incoming requests while maintaining Google’s modern authentication standards.

KEY FEATURES
  • Uses OAuth 2.0 authentication to ensure secure, compliant access to Gmail data.
  • Retrieves and processes support emails directly through the Gmail API.
  • Improves incident intake by automatically accessing authorized mailboxes.
  • Reduces manual email handling and supports consistent ticket creation workflows.
Website
https://cloud.google.com
Integration Type
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