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Elastic Stack

Explore how to use Elastic Stack with Service Manager to centralize observability insights effectively within ITSM workflows.
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Overview

This integration connects the Elastic Stack (Elasticsearch, Logstash, Beats, and Kibana) with Service Manager to centralize observability insights within ITSM workflows. It enables IT and operations teams to capture logs, metrics, and traces from Elastic Observability and convert critical events into actionable service tickets, improving visibility and accelerating incident resolution.  

Key features
  • Automatically create Service Manager incidents from Elastic alerts related to logs, metrics, APM traces, or synthetic monitoring results. 
  • Enhance collaboration across Dev, Sec, and Ops teams by connecting Elastic Observability data directly to ticket workflows. 
  • Support proactive IT operations through Elastic’s alwayson AIOps features, including pattern detection and anomaly identification.  
Website URL
https://www.elastic.co/observability
Integration Type
  • Monitoring
Related Resources
  • EV Platform, EV Service Manager