IT Service Management professionals strive to focus their activities on high-value tasks, yet countless hours are spent taking calls from users and logging tickets.
At EasyVista, we give you access to service catalog and IT self-service portal templates. You don't have to write even a line of code to give your users purpose-built, easy-to-use IT self-service portals that will help reduce costs and push user satisfaction to the next level.
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Engaging user experiences, codeless design, and ready-to-go templates for both service catalog and self-service makes it easy to give users the support and IT services they need without calling the service desk.
Configure custom IT self-service portals and apps using the drag-and-drop builder. Pre-built or custom widgets allow any admin, whether novice or expert, to build portals or apps for any specific user role in mere minutes, accelerating the pace of innovation in your business.
Integrate ITOM tools like Splunk and productivity tools like Trello into one cohesive app experience for your users by using pre-built integrations. Want an integration you're not seeing? Just create your own with EasyVista's built-in,
GUI-driven integration builder.
With access to a built-in discussions feature through Service Apps technology, your end users can collaborate with each other and with IT to solve their issues. They can also add comments to service catalog items to further improve the user experience and knowledge level across the organization.
