This integration connects EasyVista Service Manager with Oracle Eloqua to retrieve marketing data through Eloqua’s REST API 2.0 and Bulk API 2.0. It enables IT and business teams to access up to date lead, contact, and campaign information to support service processes that rely on marketing context. By consolidating Eloqua data within ITSM workflows, organizations improve visibility and decision making across customer facing operations.
Key features
Retrieves contact, lead, and campaign data from Eloqua using REST and Bulk API endpoints.
Enhances visibility by bringing marketing insights into ITSM processes for better cross‑department alignment.
Automates data access to ensure service teams work with accurate, real‑time Eloqua information.
Supports scalable data extraction through Eloqua’s Bulk API for high‑volume marketing datasets.