Remote Shadow
Remote shadow any Citrix XenApp or XenDesktop sessions without disconnecting the user. This includes connecting to a virtual desktop or published application
that is in use.
Incident Management
Problem Management
Change Management
Request Fulfillment
Service Level Management
Knowledge Management
Service Asset and Configuration Management
Self-Service
IT Financial Management
Remote Support/Control
Background System Management
IT Process Automation
Incident Management Automation
Software Deployment
Cloud Service
Pricing
Free Trial
Deploy and Monitor
Alerts and Notifications
IT Health Status
Real-Time Dashboards
AIOps
Reports
Hypervision
Mobile App
Integrations
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"One of the main reasons for choosing EV Reach was because its remote control feature includes RDP/Citrix shadowing . . ."
—Richard Martes | IT Director, Binder & Binder
Search for a user attribute and quickly display the hosting Citrix server
Remote shadow Citrix XenApp & XenDesktop sessions without disconnecting users
Support XenApp & XenDesktop sessions behind-the-scenes with network tools
View applications and processes for each Citrix XenApp user session
Search for a user attribute and quickly display the hosting Citrix server
Remote shadow Citrix XenApp & XenDesktop sessions without disconnecting users
Support XenApp & XenDesktop sessions behind-the-scenes with network tools
View applications and processes for each Citrix XenApp user session