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EV Service Manager

Radically simplify and accelerate service creation, deployment, and support with our proven and integrated ITSM platform.

EV Self Help

Dramatically reduce requests and increase user satisfaction by empowering users to solve their own issues with our innovative self-help solution.

E-Book

5 Steps to Reduce Service Desk Call Volume

Resource Center

We’re committed to providing resources that help you address all of your ITSM software needs.

Trusted ITSM Cloud Software

Pioneering ITSM SaaS

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Enterprises are moving applications to the cloud at a rapid pace. To gain agility, reduce operational costs and stay compliant, organizations like yours demand secure, stable, and reliable cloud infrastructure — especially for ITSM. Because ITSM software manages vital business processes, security, transparency, and performance are required. EasyVista's trusted cloud provides all three to make ITSM a new point of success.

Why EasyVista's Cloud Stands Out

400+

Global Cloud Customers

99.9%

Average Availability

6M+

Connected Users

50

Countries Represented

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Proven Expertise and Success

Leverage the expertise that comes with over a decade of delivering SaaS ITSM to hundreds of customers worldwide. With a focus on compliance and a high guarantee of availability and security, we hold our data centers and cloud management centers (CMCs) to stringent security and compliance standards, allowing us to commit to a high guarantee of availability for our customers.

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Support for Any Size Organization

Scalability is a must for successful ITSM delivery. Eleven global datacenters, two regional cloud management centers, and advanced analytics provide always-on operational monitoring and management so your organization can grow confidently. Our management centers proactively monitor our datacenters for availability and performance, so any potential issues can be detected — and avoided — early.

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Up Your Security Standards

Ensure the highest operational and administrative standards for security with processes that are SSAE-18 audited. We invest in a cloud ITSM security strategy that emphasizes policy, procedure, and technology to help you move beyond standard industry practices and elevate your own organization's commitment to security.

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Get the Transparency You Need

Access the real-time operational statistics you need with a dedicated dashboard portal. Our commitment to full transparency fuels the MyEasyVista.com portal, providing you access to 24/7 real-time system availability and operational statistics specific to your implementation. EasyVista also provides customers with access to our annual SSAE-18 Type 2, SOC 2 Type 2, and SOC 3 Type 2 audit reports. This visibility ensures that you maintain awareness and control of your vital systems.

What else can EasyVista do for your business?

Simplify IT Service Management

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Help Users Help Themselves

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Create People-Centric User Experiences

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