Real-time information with fail-over historical data
For increased reliability, EV Reach's real-time query engine, with fail-over database back-end, prioritizes live data over historical data in case of system unavailability.
Unattended Endpoint Management Tools
Remote IT Support with Zero Downtime or Interruption
Support endpoints remotely with zero interruptions with zero interruptions. Query, manage, access, and execute actions via unattended endpoint management tasks.
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System Hardware
Make, model, serial number, motherboard, bios, cpu, memory, graphics, etc...
Operating System
Make, version, edition, product key
Connected Devices
Monitors, printers, drives, USB and others
Network Configuration
Network connections, IP, DHCP, etc...
Logged-In Users and Login History
Live view of where your users are logged-in and where they have been
Programs
and Patches
and Patches
Full software inventory and system updates
Machine
Identity
Identity
Manage machine names
and domain membership
and domain membership
System
Configuration
Configuration
Firewall configuration, environment variables, and shared resources
System Services
and Data
and Data
Start, stop, modify, or remove
services and drivers
services and drivers
User Configuration
Manage users’ local drive, printer mappings, startup programs, and more...
Installed Software
Install, repair, or uninstall Software
Patches and Updates
Configure system updates schedule, or apply specific patches
Network
Configuration
Configuration
Change IP, DNS or DHCP configuration
Running
Processes
Processes
Spawn, terminate, or monitor processes
File System
and Registry
and Registry
Transfer and receive files, directories, and modify the system registry
Monitor System Health and Resource Consumption
Keep an eye on performance counters and detect system health issues
Get Privileged Command Line and PowerShell Access
Power Actions and User Session Management
Dispatch Scripts Execution with Consolidated Output
Configure and Run Customized IT Process Automation
Send Popup Notifications
Chat
with Users
with Users
Background IT Management Tools
EV Reach fully integrates with your internal Active Directory with powerful search capabilities. Quick find and access any Active Directory objects.
Manage accounts and groups, reset password or unlock accounts.
You can also use EV Reach to remotely change machine names and apply domain memberships.
EV Reach includes a powerful remote task manager that allows the monitoring and management of running processes. Keep an eye on performance counters and detect system health issues. Manage Startup programs to improve user login speed.
Query your users' machines live!
EV Reach's fastConnect feature queries where a user is logged-in live. Quickly and effortlessly access your users' machine — no information required.
Browse through and manage the remote file system. Transfer files to-and-from the remote PC.Get privileged command line and PowerShell access to your workstations and servers.
Power Management of remote machines with Intel® vPro™ AMT support for out-of-band management.
Power off, stand by, restart or logoff users on your remote endpoints.
Query and manage local user accounts and groups on individual or set of machines.
Rename the local administrator account, reset password or modify group memberships.
Start, stop, modify, or remove system services or drivers.
Scan and report on connected devices like monitors, printers, drives, USB devices and others.
Query and manage user drive mappings and connected printers.
Remotely configure additional file drive maps, printers, environment variables or desktop shortcuts to your users’ desktop sessions without interrupting them.
Secured and privileged actions
Unattended endpoint management actions are performed using the operator’s privilege level or specified alternate credentials.
Powerful Tools for Powerful Results
EV Reach exposes a comprehensive set of tools and features to get the job done quickly and efficiently. Reduce time-to-resolution and increase productivity by using our all-in-one IT Support and Desktop Management features.
