GET AN INSTANCE PRICE QUOTE CUSTOMIZED TO YOUR NEEDS
EV Reach IT Remote Support starts at $50 per tech. per month and includes unlimited endpoints and sessions.
TELL US WHAT YOU NEED
Each technician license allows unlimited management sessions to all Window endpoints within and outside of your organization.
CURRENT PLANS BELOW
Standard
All the features you need for Remote IT Support- $50/mo billed annually per concurrent tech
Professional
Powerful features for Systems Administration- $112/mo billed annually per concurrent tech
Enterprise
Maximum Powerfor Global IT Processes - $213/mo billed annually per concurrent tech
Incident Management (Add-on module)
add $69/mo billed annually per concurrent tech
Misc Features
| Standard | Professional | Enterprise | Incident Management | |
|---|---|---|---|---|
| Now Cloud or On-premise | ||||
| Centralized Configuration and Auditing |
Integrate your Service Desk Provider with EV Reach |
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| Secure Unattended or On-Demand Access - Anywhere |
Open, resolve & close incidents in EV Reach |
Advanced Remote Control
| Standard | Professional | Enterprise | Incident Management | |
|---|---|---|---|---|
| Connect to any machine within Seconds |
Auto-generate searchable resolutions to case notes |
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| On-demand and unattended systems | ||||
| Audio and text chat | ||||
| 1-to-many and many-to-1 support sessions | ||||
| Remote access to BIOS (Intel vPro-ready end points only) | ||||
| Multiple protocols for multiple platforms/system-type access | ||||
| Monitor screen activity and health status of groups of machines | ||||
| Video capture of desktop access sessions | ||||
| Supports PKI via SmartCard redirection |
Behind-the-scenes Systems management, diagnostics and monitoring
| Standard | Professional | Enterprise | Incident Management | |
|---|---|---|---|---|
| File transfer and management | ||||
| Task/Startup Program management | ||||
| Power management | ||||
| PowerShell access | ||||
| Health monitoring | ||||
| Full reporting of system hardware and software configuration | ||||
| Real time information with fail-over historical data | ||||
| Software deployment and patching | ||||
| Network share management | ||||
| User and system print management | ||||
| User drive mapping management | ||||
| Registry management | ||||
| Script execution |
Active Directory Integration and Management
| Standard | Professional | Enterprise | Incident Management | |
|---|---|---|---|---|
| Browse or Search Active Directory to quickly access your users and their machines | ||||
| Account management | ||||
| Password management | ||||
| Group memberships reporting and management |
Global Systems Management via IT Process Automation
| Standard | Professional | Enterprise | Incident Management | |
|---|---|---|---|---|
| Generate reports on the state and configuration of users & machines | ||||
| Perform global systems management tasks | ||||
| Perform global Active Directory changes including password reset |
IT Compliance Assessment and Remediation
| Standard | Professional | Enterprise | Incident Management | |
|---|---|---|---|---|
| Scan users and machines to detect and report non-compliant configurations or states | ||||
| Resolve compliance issues through real-time remediation automations |
NO HIDDEN FEES - Unlimited Endpoints - No cap on connctions - Concurrent licenses
> Request a quote of our Remote IT Support software <
OPTIONS
Incident Management
- Improve your ITSM workflow by integrating your Service Desk solution with EV Reach.
- Integrate your Service Desk Provider with EV Reach.
- Open, resolve & close incidents in EV Reach.
- Auto-generate searchable resolutions to case notes
Consulting Services & Training
In a hurry to get setup? We offer on-boarding consulting services as well as training.
