Service Level Management
Service Asset and Configuration Management
IT Financial Management
Background System Management
IT Process Automation
Incident Management Automation
Deploy and Monitor
Alerts and Notifications
IT Health Status
Digital Experience Monitoring
Looking to learn about all things ITSM, ESM, Self-Service, Knowledge Management, AI, and more? We've got you covered.
We’re committed to providing resources that help you address all of your ITSM software needs.
Stay up to date on our latest ITSM, ITOM or ESM webinars and events now
Chief Executive OfficerRead Bio
Patrice Barbedette is the CEO for EasyVista. Prior to joining EasyVista, Barbedette founded the successful SaaS company Jobpartners, which was later sold to Taleo and subsequently Oracle, where he then served as Senior Vice President of HR Solutions. He brings his wealth of knowledge and experience to his role with EasyVista, where he is responsible for accelerating global growth in EasyVista’s cloud solutions and recurring revenue, positioning EasyVista to accelerate innovation across its platform and product portfolio.
Global Chief People OfficerRead Bio
Cristina Zenati Costanzo is the new Global Chief People Officer at EasyVista. Her extensive background in human resources managment and social relations, as well as degrees in psychology and social science, make Cristina Zenati Costanzo is an expert in people. Before joining EasyVista, Cristina Zenati Costanzo was an HR partner at IDEXX Laboratories, where she worked to develop the employee experience across multiple countries and to accelerate corporate growth. She will oversee the development of the detection, development, and retention of talent.
Chief Financial OfficerRead Bio
Pauline Caillard is the Chief Financial Officer for EasyVista. Caillard has a broad experience working in finance for international companies including Carrefour, L'Oreal, and more recently, Criteo, a leader in digital advertising technologies. Through her experience in the tech industry, she brings resilience, flexibility and agility, and most of all, knowledge of finance and central functions as enablers to success through operational excellence and strategic decision-making. She will oversee continued, profitable growth across all regions for EasyVista.
Group Chief Technology OfficerRead Bio
Michael Cohen is the CTO of EasyVista. Cohen has previously held the position of Chief Technology Officer and contributed to the development of Egencia platforms worldwide, in addition to serving as CTO for TraceOne. He is also the founder of Foracto. Cohen is the recipient of the CIO award of the year 2021, “IT for business”, in the “reconstruct” category. Cohen has been recognized in 2021 by "Deciders Innovation" as one of the 20 leaders in digital transformation. Cohen is dedicated to driving EasyVista's product and technology strategy at a global level, with the main objectives of accelerating innovation and enriching its product portfolio.
Chief Customer Experience OfficerRead Bio
Emmanuel Bagaglia is the Chief Customer Experience Officer for EasyVista. Bagaglia previously worked with Sierra Wireless for 19 years where he served in various global leadership roles, spanning across the entire service customers lifecycle, starting from pre-sales, through implementation and onboarding, to adoption and expansion. He has also worked for Nokia and LivaNova, where he served as a software engineer and project manager. He has a proven history of developing value-based customer retention strategies and is focused on bringing his skills to proactively ensure EasyVista customers continually achieve their desired outcome throughout their journey with EasyVista, in a scalable fashion.
Board MemberRead Bio
Sylvan Gautheir founded EasyVista (formerly Staff & Line Group) in 1988 and currently serves on the EasyVista board of directors. Prior to joining the board, Gautheir served as the company's Chief Executive Officer (CEO). As CEO, Gauthier lead the overall management and business strategy of EasyVista. Prior to EasyVista, he founded furnishing company Vibel in 1986.
Board MemberRead Bio
Jamal Labed co-founded EasyVista in 1988 and currently serves on the EasyVista board of directors. Prior to joining the board Labed held the position of Chief Operating Officer (COO) where he lead business operations and pioneered EasyVista's corporate and international business strategy. Prior to EasyVista, he founded SIGHT international and Echo Soft Technologies, specializing in optimization tools for Oracle RDBM, which he sold to Platinum Technology (later Computer Associates). Labed was President of Tech in France from 2012 to 2016, The Association of Software and Internet Solution Publishers of France with more than 350 members. He has been named Ambassador for the French Tech Diversity program, a program for entrepreneurs, to promote social diversity.