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We want to ensure our customers' business needs are met through long-term benefits, such as:
- Availability and performance IT Services through real-time monitoring, proactive and predictive capabilities, leveraging AIOps features, SaaS-native platform
- Lower cost and increase quality of IT Operations thanks to an intelligent out-of-box integration to EasyVista Service
- Up-to-date IT management thanks to automatic discovery updating the CMDB
- Real-time communication during incidents for users, as well as effortless SLA measurements, feeding long-term improvement plans, thanks to "IT weather" feature and dashboards.
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