The best support tool now automatically provides perfect case notes. 100% Accuracy, 100% Automated
The EV Reach Console provides easy access and incident management automation via a direct integration with EasyVista Service Manager or other leading service desk providers.
EV's zero-hassle integration with service desk solutions plus powerful remote support features and automated case notes generation will boost your team’s efficiency, time-to-resolution, and compliance requirements. Features include:
Improve productivity and efficiency by removing this tedious and manual task and let EV Reach's auto-generate accurate and actionable resolution information.
Build a searchable knowledge base of resolution information using EV Reach's auto-generated case notes.
Automatically enforce the auditing of technician’s actions.
