Real-time information with fail-over historical data
For increased reliability, EV Reach's real-time query engine, with fail-over database back-end, prioritizes live data over historical data in case of system unavailability.
Incident Management
Problem Management
Change Management
Request Fullfillment
Service Level Management
Knowledge Management
Service Asset & Configuration Management
Self-Service
IT Financial Management
Remote Support
Background System Management
IT Process Automation
Incident Management Automation
Deploy and Monitor
Alerts & Notifications
IT Health Status
Real-Time Dashboards
AIOps and Big Data
Reports
Mobile App
Integrations
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Support endpoints remotely with zero interruptions with zero interruptions. Query, manage, access, and execute actions via unattended endpoint management tasks.
Our platform is fully integrated with the ITIL lifecycle. We support a multitude of ITIL processes to help your organization address incidents, provide better service management, deal with assets and configuration items, handle capacity and availability, and so much more.
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