EV Service Manager

Radically simplify and accelerate service creation, deployment, and support with our proven and integrated ITSM platform.

EV Self Help

Dramatically reduce requests and increase user satisfaction by empowering users to solve their own issues with our innovative self-help solution.

Goverlan Reach

Harness the power of self healing end-to-end proactive service management with our process automation technology.


Proactively prevent downtime with our proven AIOps for a 360-degree remote monitoring experience.


5 Essential Steps to Modernize Your Service Desk

Our Blog

Looking to learn about all things ITSM, ESM, Self-Service, Knowledge Management, AI, and more? We've got you covered.

Resource Center

We’re committed to providing resources that help you address all of your ITSM software needs.

The Latest on EV

Stay up to date on the latest news and events for EasyVista.

EV Press Releases

April 17, 2013

EasyVista, Inc. Shakes up the ITSSM Market with a Fresh Approach to Managing NEW IT

EasyVista Inc. ( announces a fresh approach to IT Service and Asset Management.

NEW YORK, April 17, 2013 -  EasyVista recognizes that IT is changing.  The services expected from IT are no longer standard and the supporting platforms are no longer exclusively in the IT-basement; they are in the cloud, outsourced and mobile.  Anytime, Any Device, Anywhere - This is NEW IT.

EasyVista is taking a radical and innovative approach to the management of NEW IT.  With the delivery of many core IT services reliant on external suppliers, EasyVista recognizes IT’s evolution into the “Broker of Service and support.”  The need for an IT Operations Management solution to help manage this journey is immediate.  At the heart of EasyVista 2013 is EasyVista Neo™, allowing you to easily integrate at a process level with external applications and services, as well as graphically design supporting workflow.   EasyVista Neo™ is made up of integrations and workflows that took thousands of man-hours to design. The work has been done for you and is available out-of-the-box.

EasyVista 2013 also includes advanced Social Networking discussion boards and chat, myEasyVista™ for cloud monitoring and analytics, intelligent Knowledge Management, increased workflow depth and support for HTML 5.

In addition, EasyVista has expanded its global presence.  “We are experiencing solid growth and see exceptional opportunity throughout North America and Europe.  Legacy ITSSM solutions were not designed to manage NEW IT and our strategy to make IT Operations Open and Easy is paying off.  Our US headquarters has recently expanded capacity and we’ve added two regional offices in San Francisco and Dallas,” said Andrew White, CMO.  “We recognize that IT is becoming more complex, mobile and virtual and NEW IT needs new thinking. Many companies are trapped in a services paradigm with their existing vendor and find it difficult to manage the NEW IT estate. We believe we have the ITSM solution that empowers IT to be the broker of service and support across all of the NEW IT.

About EasyVista:
EasyVista Inc., a leading provider of IT Operations Management software, has more than 20 years of experience as a pure player in the IT Management space.  The company has a direct presence around the world with offices in the US, Canada, France, UK, Italy, Spain and Portugal.  EasyVista is quoted on Alternext – EuroNext Paris.