Our Blog

Looking to learn about all things ITSM, ESM, Self-Service, Knowledge Management, AI, and more? We've got you covered.

Resource Center

We’re committed to providing resources that help you address all of your ITSM software needs.

Webinars & Events

Stay up to date on our latest ITSM, ITOM or ESM webinars and events now

EV Press Releases

July 03, 2014

EasyVista Increases Analyst Coverage as a Global Mid-Enterprise ITSM Vendor

Two new reports from Forrester Research and 451 Research recognize EasyVista’s core strengths

New York, July 3rd, 2014 - EasyVista Inc. (www.easyvista.com), a global leader in IT Service and Asset Management solutions, announces that research and advisory firms, 451 Research and Forrester Research have recognized the impact EasyVista is having across the global ITSM SaaS market within the mid-enterprise sector.

The 451 Research (www.451research.com) report is a valuable advisory reference for any organization seeking an independent view of EasyVista. The report, authored by Dennis Callaghan, Senior Analyst Enterprise Software, provides an overview of the Company and its customers before appraising the key strengths of the EasyVista solution; recognizing its ITIL capabilities and the benefit of being able to realize organizational and customer service from one single instance and the adaptive design platform of ev|Neo, which codelessly orchestrates process, data and integrations. Notably the report found that, ‘The Company’s SaaS infrastructure is second only to ServiceNow’ and that as a consequence EasyVista has seemingly ‘found a niche’ to effectively compete against the perceived leader in SaaS ITSM.

View 451 Research’s Market Insight on EasyVista here

“EasyVista continually invests in the right talent, processes and infrastructure to build out very complete service management solutions for IT and organizational and customer services. We strive to provide a complete implementation for our customers, whether SaaS or on-premise, with a codeless design environment (ev|Neo) that ensures changes of functionality and strategy are easily and quickly realized to offset the challenges of New IT and Shadow IT,’ declared Andrew White, EVP and General Manager, EasyVista Americas. ‘These reports highlight the reasons why more organizations are choosing EasyVista in order to remove the costly overhead typically associated with many of the legacy players. As we like to say, ‘EasyVista is Service Management by Design’ not hard-coded engineering!”

The Forrester IT Service Management SaaS Tools Update is a subscription-only report in which EasyVista fully satisfied the key selection criteria expected of a leading vendor when ranked against 18 other competitors. The updated market overview offers details on the ITSM players and their toolsets and provides a useful guidance for those organizations compiling functional and SaaS selection criteria.

The Forrester Update (www.forrester.com) was authored by analysts, Eveline Oehrlich and Amy DeMartine with Laura Koetzle and Michelle Mai.

Forrester and 451 Research do not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings.

For more information please contact:

Andrew Smith
Director of Corporate Marketing