The American Red Cross Selects EasyVista to Provide IT Service Management to support Volunteers and Employees Helping People in Need
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Humanitarian organization takes advantage of EasyVista’s ease of use and quick deployment to deliver superior IT services
NEW YORK, NY – March 28, 2017 — EasyVista Inc., a leading provider of service management for IT organizations, today announced that The American Red Cross, a humanitarian organization which provides emergency assistance, disaster relief, lifesaving blood, and education, has selected EasyVista as its IT service management platform. The American Red Cross is dedicated to helping people in need throughout the US and, in association with other Red Cross networks, throughout the world. The organization will deploy EasyVista to manage its IT services.
Ease of use and quick time to value were key factors in The American Red Cross choosing EasyVista. The organization also valued the flexibility of EasyVista’s service management platform and the versatility of its Service Apps capabilities.
“Our mission is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors,” said Dave Bullamore, Vice President of End User IT Services for The American Red Cross. “EasyVista will give our volunteers and employees a simple way to quickly access the IT support service they need, so they can stay focused on the mission.”
“We’re proud to be named the service management platform for The American Red Cross, a respected organization with a distinguished history of helping people in need,” said Kevin Coppins, General Manager Americas, EasyVista. “Our cloud-based solution, from data centers all over the world, can help volunteers and employees of The American Red Cross access the IT services and support they need from any mobile device, anywhere they happen to be.”
EasyVista is reinventing service management for the mobile user — making it easy to deliver and easy to use. EasyVista is a service management platform that automates and personalizes service delivery for employees and other end users — without a single line of code. The only solution on the market that is purpose-built as a mobile-first experience, EasyVista helps 1,000+ enterprises around the world radically improve the service experience, dramatically simplify and accelerate service creation and management and reduce and control the total cost of service delivery. With more than 20 years in service management, EasyVista serves companies across a variety of industries, including financial services, healthcare, higher education, technology, public sector, retail, manufacturing and more. Headquartered in Paris and New York, EasyVista is traded on the French stock exchange as ALEZV:EN.
About The American Red Cross
The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40 percent of the nation's blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. The Red Cross is a not-for-profit organization that depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit redcross.org or cruzrojaamericana.org, or visit us on Twitter at @RedCross.