David’s Bridal Selects EasyVista as its Service Management Solution Provider
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Nation’s largest bridal retailer will take advantage of EasyVista’s unrivaled mobile-first service management platform.
GARTNER IT OPERATIONS STRATEGIES AND SOLUTIONS SUMMIT — NATIONAL HARBOR, MD — May 10, 2016 — EasyVista Inc., a leading provider of service management for IT organizations, today announced that David’s Bridal has selected EasyVista as its service management platform. The largest bridal retailer in the country, David’s Bridal will deploy EasyVista—including its innovative end user service apps—to manage IT services for its 8,000+ employees spread across 300+ stores in the US, Canada, UK and Puerto Rico.
“EasyVista’s vision of a mobile-first approach to service management aligns perfectly with how we want to provide service and support to our retail employees, most of whom spend very little time in front of a desktop computer,” said Scott Strahler, Vice President of IT Infrastructure, Security & Operations for David’s Bridal. “With EasyVista, we can give our employees a fast, simple way to get their IT service needs met from any device, so they can focus on the best part of their job—assisting brides-to-be.”
David’s Bridal selected EasyVista in large part because of the company’s end user service apps offering as well as its ease of use for employees and IT managers alike. The retailer plans to launch EasyVista in concert with a planned roll out of iPads to all of its stores, giving employees instant access to the information and services they need.
“Retail is 100% about the stores, always has been, always will be,” said Kevin Coppins, General Manager Americas, EasyVista. “Understanding that urgency, and being able to connect store employees, working on mobile devices, with the corporate services they need easily and effectively, can make a huge impact on productivity, staff satisfaction and sales. We’re honored to be partnering with such an iconic company and look forward to ensuring that services are easy to use and easy to deliver.”
EasyVista is reinventing service management for the mobile user — making it easy to deliver and easy to use. EasyVista is a service management platform that automates and personalizes service delivery for employees and other end users — without a single line of code. The only solution on the market that is purpose-built as a mobile-first experience, EasyVista helps 1,000+ enterprises around the world radically improve the service experience, dramatically simplify and accelerate service creation and management and reduce and control the total cost of service delivery. With more than 20 years in service management, EasyVista serves companies across a variety of industries, including financial services, healthcare, higher education, technology, public sector, retail, manufacturing and more. Headquartered in Paris and New York, EasyVista is traded on the French stock exchange as ALEZV:EN. For more information, visit www.easyvista.com, and follow us at @EasyVista.
About David's Bridal
With more than 60 years of experience dressing women of all ages for life’s special occasions, David's Bridal understands the importance of providing brides-to-be with a vast selection of exquisitely crafted bridal gowns and bridal party dresses. Known for outstanding value, fashionable designs and the ease of one-stop shopping, nearly 60% of all brides in the US choose to shop at one of more than 300 David’s Bridal stores located across the US, Canada, UK and Puerto Rico. Working with a knowledgeable bridal consultant, a customer can enjoy trying on a wide selection of gowns and dresses in her size with the added convenience that most styles are available to take home the same day. To learn more about David’s Bridal, visit www.davidsbridal.com and connect on social media through Facebook, Pinterest, Instagram and Twitter.
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Julia Glenister (415) 459-3688 firstname.lastname@example.org
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