Our Blog

Looking to learn about all things ITSM, ESM, Self-Service, Knowledge Management, AI, and more? We've got you covered.

Resource Center

We’re committed to providing resources that help you address all of your ITSM software needs.

Webinars & Events

Stay up to date on our latest ITSM, ITOM or ESM webinars and events now

EV Blog

Katie McKenna | April 29, 2016

EasyVista Brings Mobile-first to the Gartner IT Operations Strategies & Solutions Summit

The Gartner IT Operations Strategies & Solutions Summit (May 10-12, 2016) is the premier place to examine emerging industry trends, develop impactful strategies, and network with the best in the world of IT Operations. The focus of this event is to Rethink IT Operations: Balancing Control, Agility, and Innovation and hot topics like mobility, bimodal IT, IoT, Shadow IT, and DevOps will be the center of discussion. Attendees will learn how to enhance IT’s value to the enterprise, support the digital workplace, and reduce organizational spend through targeted analyst sessions, workshops, case-studies, and one-on-one meetings.

As an event sponsor, we’re excited to do our part in sharing the innovations of the ONLY mobile-first service management platform. If you’re looking to move beyond traditional strategies and deliver faster, more agile IT and non-IT services, you’ll want to swing by Booth 402 for an EasyVista demo. Our team will be happy to illustrate how we’re reinventing service management in the mobile age, making it easy to deliver and easy to use.

Gartner Sessions Featuring EasyVista

We are pleased to announce that EasyVista will be included in the below Gartner presentations. In these sessions, leading analysts will be sharing key insights from the latest Magic Quadrant for IT Service Support Management Tools and Critical Capabilities for ITSM Tools reports. EasyVista experts will be in attendance at all four sessions and we encourage you to connect with them afterwards for questions or just good ol’ conversation.

Renovate Your CMDB to Improve Business Outcomes
Hank Marquis | 5/10 – 11:00AM
Configuration management databases (CMDBs) promise substantial business benefits, but most fail to meet those expectations. Three simple rules can help I&O leaders and their teams deliver measurable business improvements from their configuration management databases. The standard (stage) format for presentations is a 45-minute session.

To the Point: How IT Service Desks Should Support the Digital Workplace
Katherine Lord | 5/10 – 4:15PM
IT service desks need to support the demands of the digital workplace, but are not yet doing so. I&O leaders must start working to support digital workplace initiatives by engaging with business shadow IT, moving toward a consumerized customer experience and adapting to the changing nature of work itself. This session explores the following key issues:
Why is it important for IT service desks to support the digital workplace?
How does an IT service desk leverage digital workplace for business?
Which tools can help IT service desks support the digital workplace?

Gartner Theater Session: Magic Quadrant for ITSSM Tools 2015
Chris Matchett | 5/11 – 1:00PM
This session will review the 2015 Magic Quadrant and Critical Capabilities for ITSSM. Come and learn more about the selected vendors in this space.

The Limitations and Possibilities of IT Service Catalog Tools
Chris Matchett | 5/12 – 11:15AM
IT operations organizations provide a wide variety of capabilities to the enterprise that they support. Creating and managing an effective IT service catalog are essential to improve both the perception and reality of being a high-quality customer-service provider.

Subscribe to Email Updates

Katie McKenna

Katie McKenna enjoys learning and sharing all things ITSM, IoT, SaaS, and IT Consumerization. She is also an avid reader, pizza enthusiast, and horror movie lover.