Best practice frameworks are a central component to IT Service Management success. Whether through ITIL®, COBIT®, DevOps, Lean IT, or a combination of these methodologies, organizations around the world are dramatically improving service delivery, lowering costs, and reducing risks. But let’s face it, the implementation and ongoing management of such processes can often fall into the “easier said than done” category.
IT organizations face a multitude of questions and roadblocks on their journeys towards service improvement. In fact, Gartner Research stated recently at their Gartner Operations & Strategies and Solutions Summit that the average company has a generally low ‘maturity rating’ today, and they're not getting the full value of their ITSM solutions due to a variety of reasons.
Applying standardized processes to a business with its own present set of procedures, corporate culture, and unique history, is no simple task and requires more than just a certification or training in a specific framework. Frequently it comes down to having the right experience and tools to push passed blockades and deliver real change. That’s why getting real-world advice and recommendations from the experts is a must. Knowledgeable practitioners can help organizations get the most out of their best practice frameworks, sharing proven tips and tricks for maximum results.
Get Your Processes in Order at PinkNORTH16
So where do you go to learn from the best in all things process? Pink Elephant, of course! Their annual PinkNORTH16 event aims to empower attendees with the knowledge and skills necessary to drive business change. The 3rd Annual North Regional IT Service Management Conference & Exhibition is taking place June 6-7 in Toronto and features content-rich keynote presentations, detailed sessions, and valuable networking opportunities. Expert speakers, including award-winning practitioners, will give attendees a strategic, tactical, and operational view of various frameworks (ITIL, COBIT, Lean IT, etc.) and business practices. Emerging topics such as Organizational Change Management and Business Relationship Management are also on the PinkNORTH agenda.
Visit EasyVista & FMX Solutions in PinkNORTH16 Booth 13
I’m excited to share that EasyVista is a co-sponsor and exhibitor with trusted partner, FMX Solutions at this years event. Not only is EasyVista’s Platform PinkVerified and seamlessly designed to be consistent with ITIL, it’s also the only service management solution developed from the ground up with a mobile-first approach. Visit us in Booth 13 for a demo to see how EasyVista simplifies service creation and management for the mobile user.
Can’t Attend PinkNORTH16?
You can stay on top of all the action and insights from home by following #PinkNORTH16 on social media. Follow @EasyVista on Twitter for live updates from the booth.