Webinar: Top 10 Checklist for Choosing a SaaS ITSM Tool
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These days, it seems you can get just about anything your IT heart desires in “as-a-service” form. Given the substantial cost-savings, scalability, and performance benefits that come with cloud-based offerings, it’s no surprise that all types of software vendors have jumped on the SaaS train. The tricky part isn’t finding a vendor that provides a cloud-based solution; it’s finding the right vendor with a comprehensive and secure SaaS solution.
Repeat after me: Not all SaaS-based offerings are created equal. This is important to remember come vendor evaluation time because investing in the wrong cloud-based solution can be a costly mistake that leaves your IT organization and service desk exposed.
So what should a buyer look for when investing in a SaaS-based ITSM solution? Chris Dunn, EasyVista Global Director of Product Marketing and Gartner Alumn, has the answers. Watch the webinar replay for details on Chris' Top 10 Checklist for choosing a secure SaaS ITSM tool.
Katie McKenna is the Digital Marketing Manager at EasyVista, managing all aspects of social media and the company’s web presence. She enjoys learning and sharing all things ITSM, IoT, SaaS, and IT Consumerization. Katie is also an avid reader, pizza enthusiast, and horror movie lover. Follow Katie’s latest tweets on EasyVista and industry news at @EasyVista.
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