Search

EV Service Manager

Radically simplify and accelerate service creation, deployment, and support with our proven and integrated ITSM platform.

EV Self Help

Dramatically reduce requests and increase user satisfaction by empowering users to solve their own issues with our innovative self-help solution.

New Gartner Report

Design IT Self-Service for the Business Consumer

Our Value Depends On Our Customers' Success

Learn more about how EasyVista partners with your company to deliver on ITSM goals.

Customer Resources

Support

Community

Wiki

EV Connect 2019

EasyVista's user conference took place on October 1-2, 2019 in Austin, Texas!

All Resources

We’re committed to providing resources that help you address all of your ITSM software needs.

Customer Stories

Case Studies

The Latest on EV

Stay up to date on the latest news and events for EasyVista.

EV Blog

Katie McKenna | February 21, 2017

Webinar: Top 10 Checklist for Choosing a SaaS ITSM Tool

These days, it seems you can get just about anything your IT heart desires in “as-a-service” form. Given the substantial cost-savings, scalability, and performance benefits that come with cloud-based offerings, it’s no surprise that all types of software vendors have jumped on the SaaS train. The tricky part isn’t finding a vendor that provides a cloud-based solution; it’s finding the right vendor with a comprehensive and secure SaaS solution.

Repeat after me: Not all SaaS-based offerings are created equal. This is important to remember come vendor evaluation time because investing in the wrong cloud-based solution can be a costly mistake that leaves your IT organization and service desk exposed.

So what should a buyer look for when investing in a SaaS-based ITSM solution? Chris Dunn, EasyVista Global Director of Product Marketing and Gartner Alumn, has the answers. Watch the webinar replay for details on Chris' Top 10 Checklist for choosing a secure SaaS ITSM tool.

Top 10 Must-haves for a Secure ITSM SaaS Platform

Recording Date: February 28, 2017
9am PT / 12pm ET
Watch the Replay Now!

You’ll walk away from this webinar with the information you need to make smart SaaS vendor selections, including:

  • Pros and Cons of ITSM cloud services in the market today
  • Tell-tale signs that a SaaS-based tool is not cloud ready
  • Top 10 Checklist for smart, secure selection

We look forward to seeing you on the 28th!

Subscribe to Email Updates

Katie McKenna

Katie McKenna is the Digital Marketing Manager at EasyVista, managing all aspects of social media and the company’s web presence. She enjoys learning and sharing all things ITSM, IoT, SaaS, and IT Consumerization. Katie is also an avid reader, pizza enthusiast, and horror movie lover. Follow Katie’s latest tweets on EasyVista and industry news at @EasyVista.