Webinar: Top 10 Checklist for Choosing a SaaS ITSM Tool
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These days, it seems you can get just about anything your IT heart desires in “as-a-service” form. Given the substantial cost-savings, scalability, and performance benefits that come with cloud-based offerings, it’s no surprise that all types of software vendors have jumped on the SaaS train. The tricky part isn’t finding a vendor that provides a cloud-based solution; it’s finding the right vendor with a comprehensive and secure SaaS solution.
Repeat after me: Not all SaaS-based offerings are created equal. This is important to remember come vendor evaluation time because investing in the wrong cloud-based solution can be a costly mistake that leaves your IT organization and service desk exposed.
So what should a buyer look for when investing in a SaaS-based ITSM solution? Chris Dunn, EasyVista Global Director of Product Marketing and Gartner Alumn, has the answers. Watch the webinar replay for details on Chris' Top 10 Checklist for choosing a secure SaaS ITSM tool.