Digital businesses use technology to create value and business opportunities beyond traditional business practices, but when there is not enough foundation for a digital infrastructure it can be challenging. So how do you know where you stand?
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This report will guide you through creating the right foundation for your ITSM strategy so that you can support your digital business strategy through 2023.
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1 Gartner, Gartner Report: 2019 Strategic Roadmap for IT Service Management, Chris Matchett, Katherine Lord, Kenneth Gonzalez, Roger Williams, 27 August 2019