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Self Help Demo:
Why Self-Service Success Starts with a New Approach to Knowledge Management

Most organizations have a strategic imperative to improve self-service. Do you?

According to Harvard Business Review, 81% of people attempt to help themselves before reaching out to support.

Furthermore, HDI reports that self-help is the leading contributor to reducing tier 1 tickets. They also report that organizations that have had self-service success use self-help technology to modernize their approach to knowledge management.

Watch this 30-minute demo to learn how EasyVista Self Help can: 

  • Convert your existing user-facing knowledge into intelligent knowledge flows to guide employees and customers to the answers they need 
  • Make self-service available from anywhere employees work; any website, portalapplication or messaging platform 
  • Enable omni-channel support with virtual agents, chatbots and embedded widgets 

Watch the Replay