Self Help Demo:
Why Self-Service Success Starts with a New Approach to Knowledge Management

Most organizations have a strategic imperative to improve self-service. Do you?

According to Harvard Business Review, 81% of people attempt to help themselves before reaching out to support.

Furthermore, HDI reports that self-help is the leading contributor to reducing tier 1 tickets. They also report that organizations that have had self-service success use self-help technology to modernize their approach to knowledge management.

Watch this 30-minute demo to learn how EasyVista Self Help can: 

• Convert your existing user-facing knowledge into intelligent knowledge flows to guide employees and customers to the answers they need 
• Make self-service available from anywhere employees work; any website, portal, application or messaging platform 
• Enable omni-channel support with virtual agents, chatbots and embedded widgets