As an MSP, are you struggling with prolonged incident resolution times and high on-call costs? Traditional infrastructure monitoring tools often leave a critical gap in application performance, slowing down your problem-solving process and impacting your service delivery.
Additionally, there's a disconnect between monitoring measures and user perception. Users often experience issues and perceive that "this thing is broken," regardless of where the problem occurs within the ecosystem. This disconnect can lead to frustration and a lack of trust in your services.
EasyVista’s EV Observe is designed specifically for MSPs, helping your delivery teams offset costs and differentiate by breaking into the application layer with Synthetic Transaction Monitoring (STM) in addition to providing the rest of the IT Monitoring stack.
EV Observe provides real-time insights into application performance, enabling quicker root cause analysis and enhanced service delivery. By bridging the gap between monitoring measures and user perception, EV Observe helps MSPs demonstrate value more effectively to their clients, improving trust and satisfaction. This comprehensive solution is crafted to reduce costs, streamline operations, and make you stand out in a competitive market.
