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EV Observe - Color and White@4x-2




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Unlock unparalleled efficiency and service quality with EV Observe for MSPs. Experience the power of Synthetic Transaction Monitoring (STM) and comprehensive IT monitoring in one seamless solution.

Your Challenge

As an MSP, are you struggling with prolonged incident resolution times and high on-call costs? Traditional infrastructure monitoring tools often leave a critical gap in application performance, slowing down your problem-solving process and impacting your service delivery.  

Additionally, there's a disconnect between monitoring measures and user perception. Users often experience issues and perceive that "this thing is broken," regardless of where the problem occurs within the ecosystem. This disconnect can lead to frustration and a lack of trust in your services. 

Our Solution

EasyVista’s EV Observe is designed specifically for MSPs, helping your delivery teams offset costs and differentiate by breaking into the application layer with Synthetic Transaction Monitoring (STM) in addition to providing the rest of the IT Monitoring stack.  

EV Observe provides real-time insights into application performance, enabling quicker root cause analysis and enhanced service delivery. By bridging the gap between monitoring measures and user perception, EV Observe helps MSPs demonstrate value more effectively to their clients, improving trust and satisfaction. This comprehensive solution is crafted to reduce costs, streamline operations, and make you stand out in a competitive market. 


Key Features and Benefits for MSP’s

  • Cost Savings: EV Observe requires no specialized skills or training, helping you save on operational costs. 
  • Improved Response Times: Quickly check the application for issues and root causes, in addition to infrastructure health checks, to save time and improve response. 
  • Automation Integration: Link to ITSM for ticketing automation, reducing the size of your NOC team by 25% or more. 



Everything else EV Observe is Known For

  • Full-Spectrum Monitoring: Infra, Network, App, Cloud, IoT. 
  • IT Health Status: a digestible, instant overview of the health of IT services or business applications, similar to a weather forecast 
  • Smart Alert System: Customize notifications to prevent alert fatigue and focus on what's important. 
  • And more! Check out the core features of EV Observe. 



Experience the next level of IT monitoring with EV Observe for MSPs. Contact us today to schedule a demo and see how our comprehensive solution can transform your service delivery and operational efficiency. 




Regardless of your current IT or service management infrastructure, EasyVista's cloud based IT Service Management (ITSM) software gives you broad coverage of ITIL process areas, provides an elevated, intuitive user experience, and makes configuration and implementation simple. It's provable ROI and an easier job — all in one platform.