Service Level Management
Service Asset & Configuration Management
IT Financial Management
Background System Management
IT Process Automation
Incident Management Automation
Deploy and Monitor
Alerts & Notifications
IT Health Status
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According to a study carried out in 2021 by Vanson Bourne1, of the 600 IT managers surveyed, 90% believe that it is very important for their team to achieve and share business KPIs. However, only 27% feel that they have a good understanding of the levels of performance achieved. Finally, the study reveals that, on average, 61% of information systems in companies are supervised.
These numbers highlight the problems and challenges that IT production managers face on a day-to-day basis. At EasyVista, we've identified five key issues, illustrated through case studies, where EV Observe can help:
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