ProwebCE
Incident Management
Problem Management
Change Management
Request Fulfillment
Service Level Management
Knowledge Management
Service Asset and Configuration Management
Self-Service
IT Financial Management
Remote Support/Control
Background System Management
IT Process Automation
Incident Management Automation
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Free Trial
Deploy and Monitor
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IT Health Status
Real-Time Dashboards
AIOps
Reports
Hypervision
Mobile App
Integrations
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Read the feedback of Guillaume Bory, hosting service manager at ProwebCE. He comes back on his initial problems, his use of EV Observe, and explains how to measure availability rates for SaaS software in an automatic way and how to market the quality through the service weather!
EV Observe brings a positive view to supervision, which is very welcome. A screen full of red is depressing and doesn't motivate anyone.