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EV Service Manager

Radically simplify and accelerate service creation, deployment, and support with our proven and integrated ITSM platform.

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Dramatically reduce requests and increase user satisfaction by empowering users to solve their own issues with our innovative self-help solution.

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Harness the power of self healing end-to-end proactive service management with our process automation technology.

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Proactively prevent downtime with our proven AIOps for a 360-degree remote monitoring experience.

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EV Self Help Overview Demo

Deliver knowledge like never before.

Your knowledge base is where you gather, store, and share information with your users. But if your users aren’t accessing it, or find it too difficult to navigate, your organization will never reap the benefits of knowledge management. Whether it lacks an effective user experience, or the content is stale, there is a solution that can help.   

In this 8-minute video, you’ll learn:

  • The benefits of intelligent and interactive knowledge flows 
  • How to provide a more dynamic and engaging user experience 
  • The drawbacks of simple keyword searching in a general, procedure-focused knowledge base 


Watch the video!
 

Resource-EV Self Help Demo

Watch the Video