Our Blog

Looking to learn about all things ITSM, ESM, Self-Service, Knowledge Management, AI, and more? We've got you covered.

Resource Center

We’re committed to providing resources that help you address all of your ITSM software needs.

Webinars & Events

Stay up to date on our latest ITSM, ITOM or ESM webinars and events now

EV Self Help Overview Demo

Deliver knowledge like never before.

Your knowledge base is where you gather, store, and share information with your users. But if your users aren’t accessing it, or find it too difficult to navigate, your organization will never reap the benefits of knowledge management. Whether it lacks an effective user experience, or the content is stale, there is a solution that can help.   

In this 8-minute video, you’ll learn:

  • The benefits of intelligent and interactive knowledge flows 
  • How to provide a more dynamic and engaging user experience 
  • The drawbacks of simple keyword searching in a general, procedure-focused knowledge base 

Watch the video!

Resource-EV Self Help Demo

Watch the Video