Incident Management
Problem Management
Change Management
Request Fulfillment
Service Level Management
Knowledge Management
Service Asset and Configuration Management
Self-Service
IT Financial Management
Remote Support/Control
Background System Management
IT Process Automation
Incident Management Automation
Software Deployment
Cloud Service
Pricing
Free Trial
Deploy and Monitor
Alerts and Notifications
IT Health Status
Real-Time Dashboards
AIOps
Reports
Hypervision
Mobile App
Integrations
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IT Service Management (ITSM) is the core of digital transformation, elevating IT service desks to new heights. But the benefits of ITSM extend beyond IT teams. When implemented as Enterprise Service Management (ESM), ITSM processes can revolutionize various departments, enhancing efficiency, collaboration, and visibility across the organization.
Why Should ITSM Eclipse Other Options?
Adopting ITSM as an ESM tool brings significant returns on investment by optimizing costs and operational efficiencies. ITSM facilitates better collaboration and communication, leading to a universal way of operating within the organization. The transformative power of ITSM in ESM cannot be overstated.
Which Teams Can Benefit from Using ITSM Processes for ESM?
Legal Streamline document reviews, manage knowledge articles, and submit requests with ease using ITSM tools. Enhance your legal team's efficiency and communication.
Office Management Simplify asset tracking, manage supplies, and streamline office operations. Use ITSM to track assets, manage supply needs, and maintain historical records effortlessly.
New Hire Onboarding Make employee onboarding seamless and efficient. Guide new hires through crucial steps and daily job duties with structured workflows, ensuring productivity from day one.
Ready to learn more out-of-this-world ways to use ITSM as ESM?
Get a visual and detailed overview of how ITSM as ESM can benefit your organization. Download our FREE infographic to explore the key benefits and use cases of ITSM for various teams.