Chatbots & Virtual Agents
IT Asset Management
Service Asset & Configuration Management (CMDB)
IT Financial Management
Intelligent Knowledge Management
Support centers keep hearing that “customers would rather help themselves than contact you.” Yet, when your users are provided a knowledge base, it's often ignored or not used at all. So what can you do to get employees and customers to help themselves?
In this HDI quick-start guide, you will learn:
Download this HDI report and start planning your path to ensure self-help success!