One of the greatest challenges of ITSM, aside from user experience, is designing the reporting framework to ensure everyone — from your administrators to your executive team — can fully understand the insights made available from service management efforts. With those insights, each user is better enabled to make stronger, more
strategic decisions.
With EasyVista's reporting and service management dashboards, you can provide the right information to the right person, regardless of device or location. Every view is customizable, so you (and your users!) can prioritize the information that's most important to the viewer or role.
Use our drag-and-drop app and portal builder to create responsive, role-based dashboards for any user type. Configure service management reports and dashboards in minutes with a few simple clicks, giving users the unique visibility they need to do their roles.
Every custom app and portal is mobile ready, so your users can access the information they want to view, how they want to view it, from anywhere. Capabilities like that can fuel engagement and significantly enhance the user experience, leading to greater ITSM maturity.
Your users want to share information that's pertinent to their roles. Our ITSM reporting function allows them to easily share key reports and data, increasing operational efficiency across teams.
Take advantage of our pre-built reports, based on ITSM methodology and aimed at providing the real information you need. These reports are meant to resolve real-life issues, and not just to produce reports for the sake of producing reports.
