Chatbots & Virtual Agents
IT Asset Management
Service Asset & Configuration Management (CMDB)
IT Financial Management
Intelligent Knowledge Management
Automation has been on the roadmap for many IT departments over the past few years, but the coronavirus pandemic accelerated the pace of digital transformation as organizations needed to address the changing work environment.
Organizations planning to deploy ITSM automation are eager to realize the benefits that include cost efficiencies, improved IT operational efficiencies and faster incident resolution, but often are uncertain what ITSM processes to target and where to begin.
In this webinar, you will learn more about ITSM automation, including: