Fast & Fixed-Priced Implementations with EasyStart
EasyVista offers EasyStart packages for customers who are looking to implement EV Service Manager, EV Self Help, or both and have a limited budget or tight timelines.
To help ensure that every customer gets the most from their investment with EasyVista, our professional services offerings are designed to provide flexibility and choice. Whether it’s onboarding, ongoing education or just getting the right help at the right time, EasyVista provides a range of options.
EasyVista Training
EasyVista provides live, virtual instructor-led training (VILT) classes for customers throughout the year. The courses vary in length but all conclude with a moderated Q&A session to discuss real-world implementation scenarios.
EasyVista Service Manager System Admin Training
This three-day course focuses on all the core skills required to perform the system administration functions to support incident and request management. This is is the perfect way to refresh current skillset or quickly bring new administrators up to speed.
Upcoming Dates
EasyVista Service Apps Admin Training
This one-day course teaches all the skills needed to design and build custom micro apps to streamline business processes and support all areas of the business in your organization, such as a self-service portal, mobile app, or dashboard.
Upcoming Dates
Customer Training
See all upcoming training dates for 2023
Consulting Services with EasyAssist
EasyAssist is the perfect solution for organizations who require quick and cost-effective consulting services to enhance their current implementation with additional functionality. EasyAssist augments your own System Administration team by leveraging the expertise of certified EasyVista experts. We provide several packages based on your needs.
Managed Services with Remote Administrator
EasyVista’s Managed Services (Remote Admin) is for organizations who require an administrator to maintain their EasyVista Service Manager platform. Whether it is short- or long-term, EasyVista provides several packages that can work for any organization.
Move2SaaS
The Move2SaaS service is a specialized offering for On-Premise customers who want to move and take advantage of the EasyVista cloud offering.
Process Implementations
Design, document and implement additional modules within your EasyVista environment with the help of our professional service team.
We provide packages for:
- Change Management
- Configuration Management (CMDB)
- Event Management,
- IT Asset Management
- Knowledge Management
- Problem Management
- Project Management
- HR Onboarding / Onboarding Process
Micro App Implementations
Quickly deploy micro apps within your organization to support your business needs. Each implementation includes a design workshop, branding support, configuration and integration, knowledge transfer, and a fully developed portal, app, or dashboard. Bundle pricing is available for the following micro apps:
- Self-Service Portal
- Service Desk KPI Dashboard
- Basic or Pro Mobile Technician App
- Geolocation App
- Reservation Center App
- Barcode Asset Scanning App
ITSM Consulting Services
EasyVista's approach is focused on a practical and fit-for-purpose, value-based strategy tailored to help your organization gain new perspectives and deliver better service to your customers.
The areas of specific expertise for our consulting offerings include:
- Strategy Design and Architecture
- Vision to Measurements/OKRs/Organizational Alignment
- Value Stream Mapping Facilitation
- Customer Journey Mapping Framework
- Process Design and Improvement
- Best Practice Metrics Establishment, Maturity, and Evolution
Advanced Integration Packages
EasyVista can support you in advanced integrations with other tool, such as Jira and PowerBI. Contact your customer success manager for a scoping call.
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